Signature Hotel Kuantan, Kuantan ➤ Reviews, Rooms & Prices 2024

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About the Hotel

No 41, Jalan Beserah, Kuantan, Malaysia

Signature Hotel is a contemporary establishment located in the heart of Kuantan, Malaysia. It serves as a key gateway for both tourism and business travelers linking the East and West coasts of the country. With a modern design, it offers stunning panoramic views of the South China Sea from its upper floors. The hotel is conveniently situated near government offices, shopping malls, and local eateries.

Location

Conveniently located close to major attractions, Signature Hotel is just a five-minute drive from Teluk Chempedak Beach and East Coast Mall. The hotel is in proximity to various cultural sites, including Wan Fo Tien Temple and Heroes Museum. Public transport options and shuttle services to Kuantan Sultan Ahmad Shah Airport are easily accessible, enhancing the overall convenience for guests.

Rooms

The hotel features 47 fully furnished rooms available in single, double, and family sizes. Each room is equipped with individually controlled air-conditioning, an attached bathroom with hot and cold shower, and satellite television. Complimentary high-speed Wi-Fi is available in all rooms, and guests can request hairdryers and ironing boards. The rooms provide a comfortable environment suitable for both short-term and long-term stays.

Eat & Drink

While there are no on-site dining facilities, numerous local eateries are accessible within a short drive from the hotel. Guests can enjoy authentic Malaysian cuisine and a variety of options to suit different tastes. The hotel’s location makes it convenient for travelers to explore nearby dining options, ensuring a diverse culinary experience during their stay.

Leisure & Business

Signature Hotel provides a range of facilities designed for both leisure and business travelers. It features a 24-hour front desk and secure parking, catering to the needs of its guests. The hotel is equipped with CCTV surveillance for safety and offers free Wi-Fi throughout the premises, making it suitable for business needs and comfortable relaxation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

3 persons

13 m²

Bed options:

1 Single Bed or 1 Double Bed

City view

Shower

Heating

room details

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Standard Twin Room

Max:

2 persons

8 m²

Bed options:

2 Single beds

City view

Shower

Heating

room details

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King Room

Max:

2 persons

8 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Kuantan700 ft

Airports

Sultan Haji Ahmad Shah (KUA) 12.4 mi

Kerteh (KTE) 66.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Getaway!

The spa facilities were outstanding, particularly the aromatherapy massage that left me feeling rejuvenated.view full review

Cozy Comfort

The room had an incredibly comfortable bed with soft linens that made for a perfect night's sleep.view full review

Impressive Shower

The shower had excellent water pressure, providing a refreshing experience every morning.view full review

Delightful Breakfast!

The breakfast buffet was delightful, featuring fresh pastries and a variety of healthy choices.view full review

Well-Equipped Space

The meeting room was well-equipped with modern AV technology, making our presentations seamless.view full review

Fun for Kids

The kid's play area was safe and engaging, providing hours of entertainment for my children.view full review

Exceptional Access

The wheelchair-accessible features throughout the facility made our stay comfortable and hassle-free.view full review

Great Activities!

The outdoor sports courts were well-maintained, and I loved playing tennis during my stay.view full review

General

Free Wi-Fi
Paid parking
24-hour reception
Rooms/ Facilities for disabled

Guest Parking

Electric kettle

Services

Room service

Facilities for people with disabilities

Bathroom for disabled

Room features

Air conditioning
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Telephone

Location

No 41, Jalan Beserah, Kuantan, Malaysia

Map view

No 41, Jalan Beserah, Kuantan, Malaysia

City landmarks

Parks

Taman Gelora

1.9 mi

Shopping Area

East Coast Mall

2700 ft

Lot 9744

Mustafa Cendol

1.8 mi

Jalan Mahkota

Sultan Ahmad Shah State Mosque

1.4 mi

Events

Sultan Ahmad Shah International Convention Centre

2300 ft

Museums

Pahang Arts Museum

3700 ft

Mall

Watsons

2500 ft

Shopping Area

Kuantan City Mall

3000 ft

Shopping Area

GSC

4100 ft

Darulmakmur Stadium

3100 ft

Heroes Museum

1.4 mi

Church

St Thomas Church Kuantan

2100 ft

MBO Cinemas

2100 ft

Golden Screen Cinemas

2400 ft

Church

Wesley Methodist Church

2600 ft

Mall

East Coast Mall Concept Store

2700 ft

Putra Square

2900 ft

Jalan Besar

Taman Esplanade

1.2 mi

Mosque

Dewan seminar masjid sultan ahmad shah 1

3200 ft

Mall

Kuantan Plaza

3400 ft

Mosque

Masjid Tepian Putra

3500 ft

Pasar Besar Kuantan

3500 ft

Surau

3600 ft

Jln Stadium

Football Pitch

3700 ft

Masjid Sultan Ahmad Shah 1

1.6 mi

Square

Taman Kerang

1.6 mi

Jalan Taman

Laman Teruntum Kuantan

1.7 mi

Kuantan Recreational Parks

1.9 mi

Nearby

Church

Church of the Epiphany

800 ft

Restaurants

Restoran Traditional Hainan Chicken Rice Shop

3900 ft

Lorong Seri Kuantan 21

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

5.0

Location

8.8

Service

5.0

Dining

5.3

William

United States of America, September 2024

6.2/10

I had a mixed experience at this hotel. On the plus side, it's conveniently located near shopping malls and restaurants, making it easy to explore the area. The rooms were clean and the beds were comfortable, which I appreciated. However, I did encounter some service issues, particularly with staff not being as friendly as I'd hoped, and there were some small inconveniences in the room. Overall, it offers decent value for money, but there’s certainly room for improvement.

Rooms

7.0

The rooms were refreshing, clean, and comfortable, but I noticed some ants near the toilet door, and the lack of windows made them feel a bit cramped. Adequate basic amenities were provided, including shower gel and shampoo.

Service

5.0

Service was hit or miss. While some staff were quite helpful, I encountered one who was rude and unhelpful regarding my room key issue. This inconsistency was disappointing.

Location

9.0

The location is a strong point, with Mega Mall and various eateries nearby. It's in the center of town, which offers a lot of conveniences, but be mindful of the busy traffic during peak hours.

Dining

5.0

Dining was somewhat lacking since it felt like a B&B without breakfast, which was a letdown for me. A wider variety of meal options would have been nice.

Facilities

6.0

The facilities were basic and not very impressive, but they met my needs during the stay. Improvements could enhance the overall experience.

Peter

United States of America, September 2024

5.4/10

I had a mixed experience at this hotel. The location is fantastic, with easy access to shops and cafes. However, the room I stayed in left a lot to be desired, and the service wasn't as responsive as I hoped. It's a budget option, but you might want to consider other places depending on your priorities.

Rooms

5.0

The room I got was small and had a terrible smell. It felt dusty and unkempt, and it lacked a window, which made it feel even smaller. I did appreciate the basic amenities, but the room really needs a good cleaning.

Service

5.0

The service varied a lot. While some staff were friendly, I had a rude experience with a front desk person who really didn't help when I needed to extend my room key. It felt frustrating, especially since I booked for two nights.

Location

9.0

The hotel is situated in a superb location, just a short walk from cafes and shopping malls. It's easy to get around, even though it wasn't clearly marked on the map.

Dining

5.0

Dining wasn't included, more of a B&B without breakfast. Thankfully, I could find great local breakfast spots nearby, but I would have appreciated having some options at the hotel.

Facilities

5.0

The facilities were quite basic, nothing extraordinary. Although I didn't use any specific amenities, I felt that the overall cleanliness could be improved.

Richard

United States of America, August 2024

6.0/10

The hotel is conveniently located near shopping malls and dining options, making it a practical choice for a stay in Kuantan. The rooms were clean, but I found them a bit small and lacking in some basic amenities. While the staff were friendly, I did encounter some issues with the service that could use improvement. Overall, it's a decent place to stay considering its location, but there are definitely areas that could enhance the experience.

Rooms

6.0

The rooms were clean and had basic amenities, but the size was quite small, and I noticed a lack of hangers and coffee facilities. Additionally, there were mosquitoes, which was a bit annoying.

Service

5.0

The staff were friendly for the most part, but my experience with one of the receptionists was not great. She didn't seem passionate about helping guests, which was disappointing.

Location

8.0

The location is quite good as it’s near various shopping malls and restaurants, like Mega Mall and Tanjung Lumpur. However, parking can be a challenge during peak hours.

Dining

5.0

There wasn't a breakfast provided, which I found to be a downside. However, local breakfast options were easy to find nearby.

Facilities

6.0

Facilities were basic; while the hotel had essential amenities, I felt that compared to similar-priced hotels, it didn't offer as much.

Peggy

United States of America, July 2024

5.6/10

I had mixed feelings about my stay at this hotel. The location was fantastic, making it easy to explore cafes and shopping areas nearby. However, the room was not clean and had a terrible smell, which was really disappointing. The service wasn't great either, especially at check-in, but I appreciated the friendly faces among the staff. Overall, the value for money could be better, with some improvements needed in cleanliness and service.

Rooms

5.0

Unfortunately, the room I stayed in was not clean and had a terrible smell, which really affected my comfort.

Service

5.0

While some staff were friendly, my experience with the front desk service was frustrating, especially when I needed assistance with my room key.

Location

9.0

The location is superb, just a few minutes walk to cafes and shopping malls, making it convenient to grab meals and explore.

Dining

7.0

There was no breakfast included, which was a bit of a letdown, but I found local options nearby that were quite good.

Facilities

5.0

Facilities were basic and could use an upgrade to enhance the overall experience.

James

United States of America, July 2024

5.0/10

The hotel is located in a prime area, just a few minutes' walk to cafes and shopping malls, making it quite convenient for dining and shopping. However, the rooms were a bit on the smaller side and had an unpleasant smell, which really took away from the experience. Service left a lot to be desired, as I faced issues with my room key and encountered some rude staff. Overall, while the location is fantastic, the hotel needs improvements in cleanliness and staff attitude.

Rooms

5.0

The rooms were quite small and had a terrible smell, not the cleanest either.

Service

5.0

The service was disappointing, as one staff member was rude and I had trouble getting my room key sorted.

Location

9.0

The hotel is in a superb location with easy access to shops and cafes, right at the heart of Kuantan.

Dining

5.0

Dining options weren't included as breakfast wasn't offered here. However, local options are easily found nearby.

Facilities

5.0

Facilities were basic, and more amenities would have been appreciated.

United States of America, July 2024

6.0/10

The hotel has a convenient location, close to shops and dining options, which I appreciated. However, I was disappointed with the service as it felt inconsistent and not very welcoming. The rooms had a cozy bed, but the initial smell when I walked in was off-putting. Overall, the hotel offers decent value for money, but there are definitely areas for improvement.

Rooms

6.0

The room had a cozy bed, but it smelled a bit when I first entered and wasn't soundproof.

Service

5.0

The service was okay; staff were friendly and responsive most of the time, but I had a negative encounter with one front desk personnel that really dampened my experience.

Location

8.0

The location was convenient, with easy access to a variety of shops and a nearby mall, which I liked.

Dining

5.0

Dining options were limited without breakfast included, which felt a bit like a B&B without the breakfast aspect.

Facilities

6.0

Facilities were basic and not particularly noteworthy, but they served their purpose.

Thomas

United States of America, May 2024

5.0/10

The hotel is in a great location, right in the center of town and close to plenty of eateries and shops. However, the rooms are in need of an upgrade as they felt quite dirty and lacked basic amenities. The service also left something to be desired, especially when it came to extending my room key. Overall, it's convenient for access to local attractions, but I wouldn't recommend it if you're looking for a comfortable stay.

Rooms

5.0

The rooms were small, had no windows, and the decor was very basic. There were also signs of dirt, like candy wrappers and a book left behind by the previous guest, which was off-putting.

Service

5.0

The service could definitely improve. I had trouble with my room key not being extended, which resulted in me getting locked out on the second day, despite having booked for two nights. Overall, it just felt unorganized.

Location

9.0

The location is fantastic! It's right in the middle of town, near food places and a convenience store. It's very convenient for accessing shops and meals, although the traffic on the main street can get busy during peak hours.

Dining

5.0

Dining options were limited; it felt more like a B&B without breakfast. However, local breakfast spots are easily accessible nearby.

Facilities

5.0

There weren't many facilities at the hotel, and those that were available felt dated.

Virginia

United States of America, April 2024

6.8/10

I had a mixed experience at this hotel. On one hand, the location is fantastic and super convenient, with food eateries and shops just around the corner. However, the rooms were quite small and had a persistent smell of cigarettes. While the staff was generally friendly, there was a concerning incident with the service regarding my room key. Overall, it’s a decent option if you’re looking for value in a great spot, but there are definitely areas for improvement.

Rooms

5.0

The rooms were small and lacked a window, which made them feel a bit claustrophobic. Additionally, there was a strong smell of cigarettes that was less than pleasant.

Service

6.0

The service was a mix. Some staff members were friendly, but I had a frustrating experience when my room key wasn't extended for my second night, which made things inconvenient.

Location

10.0

The hotel is perfectly located in the heart of town, making it super easy to grab meals and explore local eateries. It couldn’t be more convenient!

Dining

7.0

The hotel is more like a B&B without breakfast, but I found several local eateries nearby where I could easily grab a bite, including some great vegetarian options.

Facilities

6.0

The hotel offers basic facilities, but nothing too extravagant. It suffices for a short stay, but expect minimal amenities.

Beth

United States of America, April 2024

5.8/10

I had a mixed experience at this hotel. While the location was really convenient with lots of eateries and shops nearby, the rooms definitely need some attention as they didn't smell fresh and were in need of upgrades. The service, unfortunately, didn’t meet expectations due to some unpleasant interactions. Overall, it’s a decent choice if you're looking for a central place, but don’t expect modern comforts.

Rooms

5.0

The rooms smelled a bit off and really need upgrading, but they were otherwise clean and had comfortable beds with basic amenities.

Service

5.0

The staff were polite, but there were some rude interactions that affected my experience, particularly with one front desk person.

Location

9.0

The location was quite good, being near a shopping mall and various food eateries, which I really appreciated.

Dining

5.0

There was no breakfast provided, which felt a bit like staying at a B&B without the breakfast.

Facilities

6.0

Basic facilities were available, but nothing extraordinary stood out during my stay.

Daniel

United States of America, April 2024

6.0/10

I recently stayed at this hotel, and while it has a great location near Mega Mall and some eateries, my overall experience was a bit mixed. The rooms, although refreshing and clean, had a strong smell of cigarette smoke that made me uncomfortable. Staff service was quite poor, particularly with one individual who was rude. On the plus side, the bathrooms were clean and the basic amenities were adequate.

Rooms

7.0

The rooms were refreshing and clean with comfortable beds, but the strong smell of cigarette smoke was quite off-putting and there might need to be extra lighting.

Service

5.0

The service was lacking, especially with one employee who was rude and unhelpful, making it a frustrating experience.

Location

8.0

The location is quite good since it's near Mega Mall, a gas station, and Burger King, making it convenient for various needs.

Dining

5.0

The dining experience was a bit disappointing since it was sort of like a B&B without breakfast, but there are local spots around for breakfast.

Facilities

6.0

Facilities were basic but met my needs, particularly with clean toilets and basic amenities available.